Continuous Quality Improvement Department
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Mission Our Mission is to enhance quality of services to external and internal customers of JNH. Vision Our vision is to ensure that JNH develops into one of the quality health care providers in Jeddah, by maintaining internal and external customer’s satisfaction, continuous education activities and keeping a vigil over patient safety and rights. |
About the Department
The CQI department aims to ensure the presence of ongoing systematic monitoring and evaluation of, the quality and appropriateness of patient care and the maintenance of JNH, ensuring that it provides a safe environment for patients, visitors and staff alike.
Dr Francis Xavier
CQI Director
At Jeddah National Hospital, our approach is to provide healthcare of the highest quality and ethical standards from our belief that only through satisfying our internal (ie. staff) and external (ie. patients) customers, can we achieve and provide high levels of quality care to our patients. Our commitment to quality originates from recognizing and respecting each individual's unique healthcare needs and is focused on anticipating as well as exceeding their future needs.
In meeting these requirements, the Continuous Quality Improvement Department at Jeddah National Hospital is dedicated to identifying customer expectations and requirements through well defined systems of patient and staff surveys aimed at addressing patient needs, wants and expectations.